FAQ

Order Fulfillment:

We ship using using The United States Postal Service (USPS) .  Please use the address where you can receive packages.  All customers will be emailed a tracking number as soon as your order has shipped.
We will always do our best to fill orders of in-stock items within 24-hours.  We will communicate with our customers if there are areas that require clarifications – If you have any concerns please reach out to us.  We use PayPal to keep your data secure which means we do not maintain ANY of our customers financial data.

Cigar Taxes:

Paying of taxes for orders shipped outside of Oregon is the responsibility of the purchaser.  If you live in Oregon and buy untaxed tobacco products in the state of Oregon, you are responsible for paying the tax for Oregon; whether you are a business or have purchased the tobacco products for personal use. Doumitt Cigar is required by Oregon law to collect Oregon’s Ciga Tax on behalf of the state and submit quarterly reports and payment of the same.  As of 1 Jan 2021 the current rates for Oregon residents are:

Do We Ship outside the United States?

YES – We currently ship to Canada, United Kingdom as well as all 50 states across the United States.  We can ship to other countries such as Australia and some EU countries by special request if allowed by the country.
Most cigar companies will not sell or ship to foreign addresses. Due to the overhead costs involved and the complex, wide ranging tobacco rules, importing laws and taxes throughout the world they do not want to bother.  Doumitt Cigar on the other hand, continues to look for opportunities to satisfy our customers around the world.  If you live in a country we currently do not ship to and you are interested in buying a “Doumitt” please email us at Sales@DoumittCigar.com

Veteran and First Responder 10% Discount

We offer a Veteran and First Responder 10% discount off all products.  Please email us at Sales@DoumittCigar.com for the current coupon code.

Free Shipping to US customers

Any order over $150 will receive free shipping. We will also ship free to any active duty military serving overseas using an APO/FPO military address.
* Free shipping offers do not apply to international orders.

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