FAQ

Order Fulfillment:

We ship using using The United States Postal Service (USPS) .  Please use the address where you can receive packages.  All customers will be emailed a tracking number as soon as your order has shipped.
We will always do our best to fill orders of in-stock items within 24-hours.  We will communicate with our customers if there are areas that require clarifications – If you have any concerns please reach out to us.  We use PayPal to keep your data secure which means we do not maintain ANY of our customers financial data.

Excise Taxes in Oregon:

Paying of taxes for orders shipped outside of Oregon is the responsibility of the purchaser.  If you live in Oregon and buy untaxed tobacco products in the state of Oregon then you are responsible for paying the tax for Oregon; whether you are a business or have purchased the tobacco products for personal use. Doumitt Cigar is required by law to collect Oregon’s Excise Tax on behalf of the state and submit quarterly reports of the same.  The current rates for Oregon residents are:
  • Cigars – 65 percent of the wholesale sales price. Or $.50 per cigar, whichever is less.  The maximum tax is $0.50 per cigar.
  • All other tobacco products – 65 percent of the wholesale sales price.

Do We Ship outside the United States?

YES – We currently ship to Canada, United Kingdom and Ireland as well as all 50 states across the United States.  We plan to expand to other countries as our customer demands increase.
Most cigar companies will not sell or ship to foreign addresses. Due to the overhead costs involved and the complex, wide ranging tobacco rules, importing laws and taxes throughout the world they do not want to bother.  Doumitt Cigar on the other hand, continues to look for opportunities to satisfy our customers around the world.  If you live in a country we currently do not ship to and you are interested in buying a “Doumitt” please email us at Sales@DoumittCigar.com

Veteran and First Responder 10% discount & Free Shipping

We ship any order with FREE SHIPPING to any military member serving overseas with an  APO/FPO USA military overseas addresses to support of service members and families.  We also offer a Veteran and First Responder 10% discount off of products.  Please email us at Sales@DoumittCigar.com for the current coupon code.

Free Shipping to US customers

Any order over $100 will receive free shipping.  Free shipping offers do not apply to any order outside the United States.